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Showing results 1 to 10 of 29 results
Making the case for BCP
If Business Continuity Planning (BCP) has a higher profile today than twenty years ago, it is in no small way due to the activities of terrorist organisations
See: Central Government & Agencies, Local Government, Health, Education, Higher Education, Utilities, Transport, Financial Services, International, Disaster planning and recovery, Risk management.
Developing Service Level Agreements in Local Government
For the local authority sector, the concept of formal contracts for internal services can seem unnecessarily bureaucratic, even outdated, however, effective service level agreements (SLAs) between support and frontline delivery services don’t necessarily have to fit this mould.
See: Local Government, Local Government.
Outsourcing - is your deal set up to fail?
Outsourcing, whether it be front or back office services; specific functions or applications; on-shore or off-shore, has been around for nearly two decades. It is now a fairly mature industry, so why are so many outsourcing contracts still going wrong?
See: Central Government & Agencies, Local Government, Health, Housing, Education, Higher Education, Transport, International, Financial management advice, Procurement support, Outsourcing advice, Benefits management and achievement, Business case development, Systems procurement, Service outsourcing, Risk management.
Project Management vs. Configuration Management
Geoff Beeson looks at why configuration management maybe more valuable on large scale IS/IT projects than traditional project management.
See: Central Government & Agencies, Local Government, Health, Higher Education, Financial Services, Technology.
Commissioning Best Practice Checklist
Oakleigh have developed a commissioning checklist as a brief aide memoir to commissioners to ensure the latest commissioning rounds are inclusive of best practice.
See: Central Government & Agencies, Local Government, Health, Housing, Education, Higher Education.
Benchmarking
Benchmarking is becoming increasingly popular in the UK public sector
See: Central Government & Agencies, Local Government, Education, Higher Education, Partnership working, Stakeholder consultation, Modernising business processes, Organisational development, Performance management, Business case development.
When IS Projects Go Bad
Many information systems (IS) projects fail because they have been designed to satisfy the wrong requirements.
See: Central Government & Agencies, Local Government, Health, Education, Higher Education, Utilities, Financial Services, White Paper, Technology specific.
Getting consultation right
There a number of ways in which a particular policy can be defined as 'good' - do you know what they are?
See: Central Government & Agencies, Local Government, Health, Education, Higher Education, Stakeholder consultation, Knowledge management.
The Future of Social Care
On July 14th 2009, the government published its long-awaited green paper on the future of adult social care. The paper highlights key challenges and problems with the current system, outlines a vision for care and support and explores a number of alternative funding models to ensure the future system is affordable and sustainable.
See: Central Government & Agencies, Local Government, Health, Education, Staff, White Paper, Health, Local Government, Education, Central government.
Developing a Performance Culture
In this case study drawing on our work with the Electoral Commission, we explore the issues involved in developing a performance culture
See: Central Government & Agencies, Local Government, Housing, Education, Organisational transformation, Efficiency & quality reviews, Performance management.