White Paper Search Results

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Outsourcing - is your deal set up to fail?

Outsourcing, whether it be front or back office services; specific functions or applications; on-shore or off-shore, has been around for nearly two decades. It is now a fairly mature industry, so why are so many outsourcing contracts still going wrong?

See: Central Government & Agencies, Local Government, Health, Housing, Education, Higher Education, Transport, International, Financial management advice, Procurement support, Outsourcing advice, Benefits management and achievement, Business case development, Systems procurement, Service outsourcing, Risk management.

Benchmarking

Benchmarking is becoming increasingly popular in the UK public sector

See: Central Government & Agencies, Local Government, Education, Higher Education, Partnership working, Stakeholder consultation, Modernising business processes, Organisational development, Performance management, Business case development.

Benefits management

A Benefits Management Framework should complement existing change management processes and provide greater clarity and control of benefits delivered.

See: Central Government & Agencies, Local Government, Education, Higher Education, International, Programme and project management, Organisational development, Benefits management and achievement, Business case development, Optimisation of technology, Risk management, IT project and programme governance.