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Review of Contact Centre VoIP Software for a FTSE 100 Company
A FTSE 100 company were looking to introduce a Voice over Internet Protocol (VoIP) telephony system within their customer service centres
See: Utilities, Financial Services, Technology.
Introducing XP to a large organisation
Oakleigh were invited to run a clients new projects using agile principles
See: Utilities, Financial Services, Technology, Technology specific.
Using 'Responsibility Driven Design' in a major client project
One of Oakleigh Consulting's long standing clients was embarking on a major business change transformation project
See: Utilities, Financial Services, Technology, Technology specific.
Developing a canonical policy as part of a major integration project
Oakleigh Consulting were engaged to develop a data exchange policy (known as the canonical policy within the agency)
See: Utilities, Financial Services, Technology, Technology specific.