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Process Integration
Oakleigh Consulting has an in-depth understanding of the practical and theoretical issues associated with the delivery of process integration. We have extensive delivery experience in both private sector areas such as energy, financial services and in public sector including HMRC.
Why is process integration important?
- There is an increasing business imperative to increase
process efficiency and be able to measure that improvement
as well as the effectiveness of the process. - A focus on making core processes more flexible and efficient
through effective people and technology integration is a
requirement underlying most business change programmes. - Increasing traceability within a process. This is becoming
more important, particularly as the amount of regulation of
IT systems increases. - There is an increasing requirement to understand how data
is passed and by what applications. - Improved recoverability. This goes hand-in-glove with traceability.
- Reduce elapsed process delivery time.
Examples of the types of work we have done in this area include:
- Delivery of complex process integration solutions as part of overall change programme.
- Improving integration of campaign management with contact centre processes.
- Innovation via the use of process integration technologies.
- Enterprise Service Bus (ESB) design and implementation.
- Enterprise Application Integration (EAI) Design Reviews.
- Technology design reviews and recommendations on best practice.
For our clients we have delivered:
- For a leading financial services client introduced process integration coupled with Agile development techniques via Business Process Management (BPM) technology.
- For a FTSE 100 client pioneered the use of web services as an integration technique, which has now become widely used within their organization.
- For a Government agency designed an Enterprise Service Bus (ESB) using WebMethods.
- A complex process integration project for Powergen using integration technologies for data transformation and for business rule definition.
- For Severn Trent Water reviewed their use of WebSphere and recommended how they may improve their process for using this technology.
- A leading-edge process integration project for Nexagent, a software product start-up using the Aqualogic product.
- For a leading insurance company developed the business case for using process integration.
"Change and progress by their nature tend to be complex and messy things. Oakleigh Consulting's technology division have greatly assisted us in steering and delivering on our process improvement programme. Their knowledge and challenging approach to all aspects of this development has proved very valuable."
Global Chief Operation Officer, FTSE 100 re-insurance company