Higher Education - maximising your return in investment in major ICT systems

One of Oakleigh’s major areas of expertise is in maximising the return on investment our clients secure from major ICT systems.

These include private sector firms, utilities, government departments, universities and colleges.

We work to maximise organisational efficiency and value for money by ensuring the latent capacity of complex systems are fully utilised.

Andy Shenstone leads our education practice:

“In the last five years many universities and colleges have invested heavily in major new corporate systems – student management information systems being at the forefront together with CRM.

Often the return on this investment has proven to be disappointing with looked for benefits not materialising and costs often exceeding those originally budgeted. Sometimes supplier relationships can also become fractious and unproductive.

We develop tailored solutions for our clients that chart a path through these issues – our key premise being that a robust approach to both business change and system integration is crucial to future success.”

Testimonials and feedback from past clients attest to Oakleigh’s expertise and capability in this area:

“Oakleigh Consulting were commissioned to undertake an important piece of work for the University of ... It was clear from the outset that they understood the complexity of the issues and their final report provided a robust analysis of the evidence and a set of recommendations which, once implemented, will lead to considerable improvements in the quality and quantity of data about our students. Their interactions with various users and user groups were done in a professional and sensitive manner and they easily met the very challenging timescale set by the university for completing this work.”

Head of planning, post 1992 university

“I am sure you will be pleased to know we are now in the process of pulling a final document together which we will then present to the University's senior management team. It will be recommending the adoption of your proposals.

I would like to pass on my thanks to you and the team for all your hard work. I do believe this is a very good piece of work and achieves its objective in helping the University to shape its future core business systems strategy.”

Strategic Director (Resources) post 1992 university

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