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Her Majesty's Revenues and Customs (HMRC)
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EAI Service
Challenge
HMRC have been capturing more and more information within their systems using a variety of different capture format for a variety of reasons and uses, for a long time. The sources included Databases, Schemas, Catalogues, Taxonomies, XML documents, DTDs, XML Schema and Style Sheets.
Capturing this information was not enough, it is also necessary to understand what we are storing, how we are storing it, how to collate it, how to use it and how to manage it.
An important aspect of this is via Meta-data , Meta-data management and Enterprise Data management...which must be appropriately tied into Knowledge Management.
The high-level questions to be answered for HMRC were:
- What data do we have?
- What does the data mean?
- Where is the data held?
- How did it get there?
- How do we get at this data?
- How does it all fit together?
- Who uses it and needs to use it?
Solution
Oakleigh Consulting worked as lead architects and also provided business analysis expertise to assist the ASPIRE consortium of CapGemini, Fujitsu and BT with the definition of an enterprise wide integration service, known as the EAI Service. The first project to use this service was successfully delivered in May 2006. A significant part of this was 'Turning information into knowledge'.
The benefits of knowledge management to be delivered were:
- Promotion of cross-project understanding
- Raising the level of visibility of what each project or programme or service is doing
- Data relationships and meaning available
- Better impact analysis
- Data propagation control
- Breaking the information silo approach
We considered emerging standards and products from an ICT perspective :
- Meta Object Facility (OMG)
- Dublin Core Metadata Initiative
- Resource Description Framework (RDF)
Outcome
Oakleigh's deliverable was to define a policy for implementation, ensure it was communicated within the whole of the HMRC estate, and then using it as a basis for the first of the EAI Service delivery projects take appropriate action.
If you have any questions about the subjects covered in this white paper or you would like to find out more about how Oakleigh Consulting could help your organisation, please contact us on 0161 835 4100 or email us.
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