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Technical Architecture
Oakleigh Consulting has many years experience in the design and delivery of technical architectures for large, complex organisations.
Our experienced Technical and Solutions Architects are TOGAF Accredited and are experts in balancing the needs and requirements of the business with the need to produce cohesive technical solutions which are easily maintained, responsive to change secure and efficient.
A healthy pragmatism with an eye on industry patterns and best practices enables our consultants to design solutions which work.
Often getting involved in the delivery of their solutions, our architects are able to articulate current systems in a variety of ways to a variety of stakeholders to enable reuse of existing functionality where sensible and close integration where required.
Typically we find the following key principals to be important:
- Business functionality grouped cohesively.
- Business applications reflect business structure.
- Applications depend on services and interact via messages.
- Common functionality broken out to application services
rather than duplicated. - Application boundaries (areas of responsibility) clearly defined.
- Designed to allow reuse and ease of change with known impact of change.
We have extensive delivery experience in both private sector areas such as energy, financial services and in public sector including HMRC.
For our clients we have delivered:
- IS Strategy using a TOGAF based approach to define both the AS-IS and TO-BE architectures.
- Technology evaluation using the TOGAF model as a basis for that evaluation.
- Integration of products for a new business model into the existing sales and service customer servicing application and billing suite for a major energy retailer.
- Refactoring of customer relationship management applications to enable a second separate customer base to be accessed independently by different call centre teams whilst sharing call centre, billing and fulfillment solutions following an acquisition.
- Improving integration of campaign management with contact centre processes.
- Implementation of web service technologies for middle tier integration of Oracle databases and legacy client applications.
"Oakleigh Consulting's Technology Division's unique combination of innovation and experience led us to select them for a high-profile delivery project... It is a tribute to the Oakleigh organisation that they were able to provide such a high-quality solution within the aggressive time scales that we demanded."
(Private Sector client)