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Services to Higher Education
"We have engaged Oakleigh on three separate occasions and would not hesitate to use their services again in the future”. Project Director, University of Cambridge
We work with the higher education sector to:
- Improve the student experience
- Secure competitive advantage and business growth
- Maximise benefits from new systems and processes
Within the UK and internationally we have worked with over 40 different HEIs across the full spectrum of institutions.
Our consultants also work closely with the four funding councils, the DIUS, HESA, JISC, the LSC and all the other significant agencies in the UK education sector.
Our services to the higher education sector include:
- ICT strategy & reviews
- Project and programme evaluation
- Technical architecture to underpin efficient business processes
- Corporate governance advice
- Knowledge Management
- Marketing, Business and Market Intelligence
- Procuring new systems while being staunchly independent from all vendors
- Modernising business processes
- Organisational and change management
- Functional specifications development for the procurement of key corporate systems
- eSurveys of students and other stakeholder groups
Examples of Oakleigh’s track record in Higher Education:
- AHRC (Arts and Humanities Research Council): Review of professional doctorates
- UKERNA (United Kingdom Education & Research Network Association) / JNT Association: Review of IS Strategy
"An independent, honest, external view is essential to any organisation seeking to respond to the changing business environment and achieve its mission to deliver the best possible service. Oakleigh consulting have these attributes and made a significant contribution in assisting us to attain our on-going developmental goals". Chief Executive, UKERNA
- University of Warwick: Review of recruitment and marketing operations
- University of Glamorgan: Review and options appraisal of student management information system implementation project
- University of Newcastle: Design and management of an institutional student feedback process
“The Oakleigh team were highly co-operative” and “offered expertise on a complex area”. University of Newcastle PVC
- Heriot-Watt University:Strategic client side advice on the procurement of a new student management information system
- HEFCE (supported by the other three UK Funding Councils): Interim evaluation of the Leadership Foundation for Higher Education
- University of the West Indies: Support in the establishment of a university owned consultancy company
“The UWI deeply appreciated the professionalism, the application and continuous zest with which Oakleigh identified and executed the project.” VC, University of the West Indies
- University of Cambridge: Documenting the student administration processes, advising on procurement of a new student management information system, evaluating suppliers, analysing policy and service blockers, designing revised processes to be enabled by new system.
- University of Oxford: Supporting the documentation of the student administration processes, advising on procurement of a new student management information system, conducting a risk assessment of suppliers, facilitating new ways of working for student administration.
"Oakleigh were responsive to our needs and helped us to keep the project moving. Knowledgeable regarding the HE sector, good at facilitating a number of important change management events and focused on the production of quality deliverables in a timely manner. In short Oakleigh provided a quality professional service". Project Director, University of Oxford
- Leeds Metropolitan University: Review of Marketing Functions and Processes.
- University of Wolverhampton: Conducting and supporting detailed business process review of student administration plus management training and development services.
“Oakleigh fulfilled their brief with us in a most professional manner. They have demonstrated excellent knowledge of tools, techniques and approaches, in addition to a good knowledge of the HE sector. Our needs have developed during the course of our work and Oakleigh have responded flexibly to meet these, demonstrating energy, flair and commitment to helping us to achieve successful outcomes”. PVC, University of Wolverhampton
- University of Edinburgh: Analysis of business processes, identification of deficiencies and recommendations for improvement; defining the scope and specification for a new student management information system and supporting the University in its procurement of the new system
- University of Manchester:Strategic client side advice on the procurement of new HR / Payroll and Student Management Information Systems for the newly integrated university following the merger with UMIST
- University of Derby: Client side support in the procurement of a new CRM solution. Appointed to provide advice on the procurement process, and specification of requirements, we also conducted a review of the customer interaction processes to inform the procurement and evaluation of tenders
- Queen Mary's, University of London: Business process analysis of the current processes for student administration and the creation of an ITT for a new Student Information System
“Over the past two years we have used Oakleigh Consultancy on a number of occasions specifically for procurement of a new Student Information System (SIS)”. “The Oakleigh staff we have come in contact with have been conscientious, unobtrusive, polite, knowledgeable and always willing to help. We shall be using them again”. Project Manager, Queen Mary University of London